Frequently Asked Questions

Everything you need to know about our high-performance protective gear.

How do I know which mouthguard size is right for me?

We offer sizes for both Adults (ages 11+) and Youth (ages 10 and under). Please refer to the specific size guide on each product page to ensure a secure and protective fit.

What is your return policy for used mouthguards?

For hygiene and safety reasons, we cannot accept returns on mouthguards that have been opened or custom-fitted. Unopened items in original packaging can be returned within 30 days of purchase.

How long does shipping take for standard orders?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are Shock Doctor products covered by a warranty?

Yes, many of our protective products, including mouthguards, come with a Dental Warranty. Details regarding coverage amounts and registration requirements are included in the product packaging.

Can I wear a Shock Doctor mouthguard with braces?

Yes, we offer a specific line of Braces Mouthguards designed with a unique channel to fit over orthodontic brackets, preventing lacerations and providing comfort without requiring boiling.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.